Short Sleeve Aztec Patterned Layered Top

Domestic Shipping in the US

• Delivery Time: 5-10 days (Estimated delivery time from the order dispatch date)
• Shipping Method: Standard US Shipping
• Processing Time: 1-2 days (Monday-Saturday)
• Shipping Charges: Shipping charges are calculated at checkout based on the applicable shipping method and delivery location.
• Express Delivery: Explore express delivery choices for different US regions at checkout. Enhance your shopping with faster and more flexible shipping.
• Returns: Contact care@ciasara.com in case of any issues with an order or the product. Check our Return Policy for more details.

International Shipping (Outside US)

• Delivery Time: 10-25 days (Estimated delivery time for standard shipping from the date of your purchase. Applicable for countries supported by our shipment method, excluding any delays that may be caused by customs and natural calamities).
• Shipping Method: Standard International Shipping 
• Processing Time: 1-2 days (Monday-Saturday)
• Shipping Charges: Shipping is calculated at checkout. Shipping prices may vary depending on your destination and the weight of the parcel.
• Customs and Taxes: Our product prices do not include customs duty and local taxes. Duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery. We are unable to advise the duty amount.
• Express Delivery: Explore express delivery choices for various international regions at checkout. Enhance your shopping with faster and more flexible shipping.
• Returns: International orders (Shipments outside the US) are not eligible for return. Please review our Returns Policy for terms and conditions. Contact us at care@ciasara.com in case of any issues with an order.

Combo Orders

In case of combo orders with multiple items with different delivery timelines, we'll ship them separately or together depending upon the best delivery options available to ensure timely delivery.

Shipment Tracking

We will keep you updated on the status of your shipment throughout the delivery process. Once your order has been shipped, we will provide you with a tracking number so you can keep track of your shipment.

Cancellations

Order Cancellations: Accepted until order processing cut-off time: 9:00 AM PST - Pacific Standard Time.

*Note: Please note that personalized or made-to-order items labeled 'Not Eligible for Returns' cannot be canceled, returned, or exchanged if you've selected the wrong size, or color, or simply changed your mind. For further details, check our 'Delivery and Return' policy.

Damaged Products and Missing Products

In case of any breakage/damage of the product during transit, or any manufacturing defect in the product, please email care@ciasara.com within 24 hours so that we can ensure appropriate measures for replacement. Any such reporting after 24 hours does not fall under the Return Policy. Please refer to our 'Delivery And Return' policy page for more details.

At CIASARA®, we take pride in producing high-quality customised fashion clothing products, printed products, branded merchandise, digital downloads and digital products.

Here's what you can expect from our production and fulfilment process:

Customised Print Products and Branded Merchandise

• We use state-of-the-art print production technology and high-quality materials to produce the customised products.
• Our experienced team of designers and production specialists work to ensure that all product meets or exceeds the customer expectations.
• Production times may vary depending on the complexity of the order and the volume of orders we are currently processing.
• Please refer to the shipping section to find the estimated processing time and delivery time when you place your order, and we will keep you updated on the progress of your order throughout the order fulfilment process.
• Once your order is complete, we will carefully package it and ship it to you using a reliable shipping carrier.
• We offer a range of shipping options to suit your needs, including standard and expedited shipping. Please refer to the shipping policy page for more details.

Digital Products and Downloads

• Our team ensures that the digital files are delivered securely and reliably.
• We use the latest encryption and security technologies to protect the digital files.
• We will provide you with a secure download link for your files.
• If you encounter any issues with your download, please contact us immediately and we will assist you.

If you have any questions or concerns about our production and fulfilment process, please do not hesitate to contact us. We are always happy to assist you and ensure that your order is fulfilled to your satisfaction.