Long Slv Hoodie Workout Track Jacket

Size Chart

Find the sizing information for our clothing products. We know that finding the right fit can be tricky, so we provide detailed measurements and sizing charts to make picking your clothes a breeze. With accurate product information, you can find the perfect outfit with ease - no matter what your shape or size is.

Domestic Shipping in the US

• Delivery Time: 5-7 days (Estimated delivery time from the order dispatch date)
• Shipping Method: USPS First Class or USPS Priority
• Processing Time: 1-2 days (Monday-Saturday)
• Shipping Charges: Enjoy free shipping on orders over $17.
  *Note: Shipping charges for orders below $17 and express shipping charges (incase opted) are calculated at checkout based on the applicable shipping method and delivery location.
• Express Delivery: Explore express delivery choices for different US regions at checkout. Enhance your shopping with faster and more flexible shipping.
• Returns: Eligible for Free Return. Please review our Return Policy for terms and conditions.
  *Note: Please ensure the item is returned in its original condition. Buyer is responsible for return shipping costs and any loss in value if an item isn't returned in its original condition along with product tags and original packing. 
• Return time frame: 14 days from delivery date. Check our Return Policy for more details.

International Shipping (Outside US)

• Delivery Time: 10-25 days (Estimated delivery time for standard shipping from the date of your purchase. Applicable for countries supported by our shipment method, excluding any delays that may be caused by customs and natural calamities).
• Shipping Method: Standard International Shipping 
• Processing Time: 1-2 days (Monday-Saturday)
• Shipping Charges: Shipping is calculated at checkout. Shipping prices may vary depending on your destination and the weight of the parcel.
• Customs and Taxes: Our product prices do not include customs duty and local taxes. Duties and taxes will be applicable as per your country's regulations and are to be borne by the customer. These charges will be billed separately to you by the courier company at the time of delivery. We are unable to advise the duty amount.
• Express Delivery: Explore express delivery choices for various international regions at checkout. Enhance your shopping with faster and more flexible shipping.
• Returns: International orders (Shipments outside the US) are not eligible for free return. Please review our Return Policy for terms and conditions. Contact us at care@ciasara.com in case of any issues with an order.

Combo Orders

In case of combo orders with multiple items with different delivery timelines, we'll ship them separately or together depending upon the best delivery options available to ensure timely delivery.

Shipment Tracking

We will keep you updated on the status of your shipment throughout the delivery process. Once your order has been shipped, we will provide you with a tracking number so you can keep track of your shipment.

Cancellations

Order Cancellations: Accepted until order processing cut-off time: 9:00 AM PST - Pacific Standard Time.

*Note: Please note that personalized or made-to-order items labeled 'Not Eligible for Returns' cannot be canceled, returned, or exchanged if you've selected the wrong size, or color, or simply changed your mind. For further details, check our 'Return and Refund' policy.

Damaged Products and Missing Products

In case of any breakage/damage of the product during transit, or any manufacturing defect in the product, please email care@ciasara.com within 24 hours so that we can ensure appropriate measures for replacement. Any such reporting after 24 hours does not fall under the Return Policy. Please refer to our 'Return and Refund' policy page for more details.